|
|
|
|
|
IPG Contact Information
|
|
|
|
IPG RebatesPlace™ provides "live" help desk support Monday - Friday between the hours of 8:00AM to 6:00PM EST. Next business day call back service is also available for weekend and after hours help desk inquiries. Call (703) 669-4202/4203 or send an e-mail to:
helpdesk@rebatesplace.com
.
|
|
Join today and quickly realize the IPG RebatesPlace™ Membership Advantage! We leverage the purchasing power of several professional buying networks to provide “national account rebates" from over 150 supply partners.
|
|
Support IPG RebatesPlace™ supply partners and see how quickly and easily you can increase your bottom line profits.
|
|
|
|
IPG RebatesPlace™ Contact Us Information
|
|
|
ORDER INQUIRIES & RELATED ISSUES
|
|
Unfortunately, IPG RebatesPlace™ cannot assist you with questions pertaining to your orders via Major Account Supply Partners or Shopping Mall Supply Partners. We are a Marketing and Rebates Management Company responsible for operating the IPG RebatesPlace™ website and negotiating national account rebates on your behalf.
Please CONTACT THE SUPPLY PARTNER DIRECTLY for all order fulfillment and customer service related issues to include: product or service inquiries, order status, returns, warranty clams, order cancellation, ect. There is generally a customer service department phone number or e-mail address for each Mall Supply Partner located directly on their website. For Major Account Supply Partners contact your local sales representative or store. You can also find general point of contact information for each supply partner by opening their PROGRAMS profile, which is made available after you have successfully logged onto website.
|
|
WEBSITE USAGE & REBATE REPORTING TOOLS SUPPORT
|
|
|
Send an e-mail to the IPG RebatesPlace Help Desk at:
helpdesk@rebatesplace.com
or call the IPG RebatesPlace™ Hotline at (703) 669-4202/4203, M-F 8AM to 6PM EST to obtain your IPG RebatesPlace™ account logon UserID/Password and to ask general website usage questions.
|
|
REBATE ACCOUNTING DISCREPANCIES
|
|
|
Send an e-mail to the IPG RebatesPlace™ Help Desk at:
helpdesk@rebatesplace.com
or call the IPG RebatesPlace™ Hotline at (703) 669-4202/4203, M-F 8AM to 6PM EST to report missing supply partner credit for purchases and/or rebate earnings. Make sure to first read the supply partner's PROGRAMS profile before contacting IPG RebatesPlace™, to ensure your purchase has met the supply partner's specific qualifications for earning a rebate award. Also pay special attention to the EXCLUSIONS section on the supply partner program.
|
|
NEW BUYING GROUP MEMBERSHIP INQUIRIES
|
|
|
Send an e-mail to the IPG RebatesPlace™ at:
buyers@rebatesplace.com
, or fill-out the online
Inquiry Form
and specify your company type as one of the buyer group types (i.e. buying group, cooperative, franchise, etc.). An IPG RebatesPlace™ representative will promptly get back to you.
|
|
NEW SUPPLY PARTNER INQUIRIES
|
|
|
Send an e-mail to the IPG RebatesPlace™ at:
vendors@rebatesplace.com
, or fill-out the online
Inquiry Form
and specify your company type as supplier/manufacturer or vendor. An IPG RebatesPlace™ representative will promptly get back to you.
|
|
IPG REBATESPLACE™ POINTS OF CONTACT
|
IPG Program Management
Installed Parts Group, LLC
38E Fieldstone Village Drive
Rock Spring, GA 30739
Phone: (423) 291-4971
Fax: (423) 291-4972
Email: customerservice@ipgauto.com
Website: www.ipgauto.com
|
IPG RebatesPlace & Direct-Connect Services
NEXTStep Commerce, Inc.
673 Potomac Station Drive, #626
Leesburg, VA 20176.
Helpdesk: M - F 8:00AM to 6:00PM EST
Phone: (703) 669-4203
Email: helpdesk@nxtstp.com
Website: www.nxtstp.com
|
IPG Rewards Services
Spectra Incentives, LLC
414 Rivermont Drive
Columbia, SSC 29210
Technical Support and Customer Service
Phone: 866-904-5577
Email: info@corpsport.com
|
|
|
|
|